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Wednesday, 02 December 2009 15:04

BOOKING TERMS AND CONDITIONS


 

Please read the following Terms and Conditions carefully, sign/date and return


 

BOOKING

  1. A provisional booking can be made either by telephone or via email. This provisional booking is valid for 7 days, in which time you must send completed signed/dated copies of our Booking Form and Terms & Conditions Form together with the appropriate deposit. After 7 days your provisional booking may be cancelled.
  1. Full Day Charter. Payment of the balance is to be received no later than 4 weeks prior to the charter date.
  1. Individuals Charter. Payment of the balance is to be received no later than 4 weeks prior to the individual charter date.
  1. Winter Charter. Payment of the whole amount is to be received with the booking.

CANCELLATIONS

 

  1. Full Day Charter. Your deposit will only be refunded if you give us 12 weeks or more notice. After this period the deposit will be lost. If you cancel with 6 weeks or less notice, you will be billed the entire charter fee. This refund is subject to any special fees already paid in advance.
  1. Individuals Charter. Your deposit will only be refunded if you give us 12 weeks or more notice. After this period the deposit will be lost. If you cancel with 6 weeks or less notice, you will be billed the entire individual fee. This refund is subject to any special fees already paid in advance.
  1. If the weather dictates we cannot leave Plymouth Sound, we’ll cancel the dive but if we can dive on a 20m+ wreck/reef, then the charter is seen to be fulfilled. If we do cancel, an alternative date will firstly be offered subject to availability, if this is unsuitable, a refund will be issued. Winter charters are not subject to this clause.

VESSEL

  1. Storage of Dive Kit. We are happy to store dive kit overnight if you have us chartered for two (or more) consecutive days. However, please only leave it in areas as indicated by the skipper/crew. Please note that we will not be held liable for loss or damage to dive kit whilst onboard (at any time) however caused.
  1. The operate a completely NO SMOKING RULE aboard. Also, no soaking wet kit in the wheelhouse please!
  1. We are responsible for the vessel and the life saving equipment located aboard.
  1. Oxygen and other first aid equipment is located aboard, but we reserved the right to charge for any item(s) used by clients.

DIVING

  1. All dives over circa 45m will be classed as a one dive day
  1. A recreational diving day will typically consist of a wreck dive followed by a shallower second dive (either a non-tidal wreck, reef or drift dive)
  1. All charters are based on a maximum of 25 miles round trip per day. Over this amount, we reserve the right to charge for excess fuel used (currently £3 per mile)
  1. If requesting specific dive sites, we will endeavour to fulfill your request. However, the weather (amongst other things) is out of our control and if circumstances are that we cannot dive the requested site, we will offer you the next best alternative dive site.

THE WEATHER

  1. If requesting specific dive sites, we will endeavour to fulfill your request. However, the weather (amongst other things) is out of our control and if circumstances are that we cannot dive the requested site, we will offer you the next best alternative dive site. If the weather dictates we cannot leave Plymouth Sound, we’ll cancel the dive but if we can dive on a 20m+ wreck/reef, then the charter is seen to be fulfilled. Winter charters are not subject to this clause.
  1. We check the weather forecast many times, including two days prior to your booking, and again the early evening of the day before your booking. Generally, no decision will be made regarding the weather conditions before 18:00 on the day before your booking. We appreciate leaving it late can cause disruption but the 18:00 is the latest weather update we use and we all know how much the weather can change in 24 hours.

 

PLEASE NOTE : WE OPERATE A 'NO SMOKING' RULE ABOARD

 

 

Organisers Name: …………………………………………………………………………………..

 

Charter Booking Date(s): …………………………………………………………………………..

 

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Signed / Dated: ……………………………………………………………………………………...